The deal, in writing.

1. Definitions.

Service means the TrueCom managed plane, including the registry, the dispute service, the hosted receipts service, and the developer dashboard. OSS Client means the reference client and SDKs published under MIT. Customer means the entity that has accepted these terms. End User means an agent, service, or person that interacts with the Service through the Customer's account.

2. License.

Subject to these terms and the applicable order form, TrueCom Labs grants Customer a non-exclusive, non-transferable, worldwide right to use the Service during the term. The OSS Client is separately licensed under MIT and these terms do not limit or amend that license.

3. Acceptable use.

Customer agrees not to use the Service to: facilitate illegal transactions; circumvent rail-level controls; impersonate other agents or counterparties; submit fraudulent receipts; mine, scrape, or republish the registry without permission; or attack the Service through DoS, scope confusion, or replay.

TrueCom may suspend access for violations, with notice where reasonable. We will not suspend in a way that orphans an in-flight settlement; we will let in-flight transactions complete or refund.

4. Fees.

Fees are stated in the order form. The managed-tier fee is per-transaction on top of the rail's native fee, both itemized on every monthly invoice. Disputed invoices: notify within 30 days of invoice date; we will hold collection on the disputed line item until resolved.

Late payment: 1.5% per month or the maximum allowed by law, whichever is lower. Repeated late payment may result in suspension after 30 days' notice.

5. Term and termination.

The agreement runs for the term in the order form, with automatic renewal unless either party gives 30 days' written notice. Either party may terminate for material breach uncured 30 days after written notice. On termination, Customer's data is exportable for 60 days, after which it is deleted (except where retention is required by law).

6. Confidentiality.

Each party will protect the other's confidential information with the same care it uses for its own confidential information of like sensitivity, and not less than reasonable care. Confidentiality survives termination for three years.

7. Warranties.

TrueCom warrants that the Service will materially conform to the published documentation. The Service is otherwise provided "as is." TrueCom disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by law.

8. Limitation of liability.

Except for breach of confidentiality, indemnity obligations, willful misconduct, or fraud, neither party is liable for indirect, incidental, consequential, or punitive damages. Each party's aggregate liability is capped at the fees paid by Customer in the 12 months preceding the event.

9. Indemnity.

TrueCom will defend Customer against third-party IP claims arising from Customer's authorized use of the Service, and pay damages awarded by a court of competent jurisdiction or in a settlement TrueCom approves. Customer will defend TrueCom against claims arising from Customer's misuse, violation of acceptable-use policy, or violation of law.

10. Governing law and venue.

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Disputes are resolved in the state and federal courts of New Castle County, Delaware. Customers outside the United States may receive jurisdiction-specific addenda where required by law.

11. Changes.

Material changes to these terms are announced on the changelog and emailed to billing contacts at least 30 days in advance. Continued use after the effective date constitutes acceptance.

Questions: [email protected].

Last updated 2026-04-26.